Depending on the size of your deposit, your account may be assigned to one of three VIP statuses. If you have several accounts, the total amount of funds in all these accounts will be taken into consideration.
Please read our VIP Services Terms & Conditions
For VIP Status – working hours (5 days a week, Monday-Friday, from 9:00 to 21:00). For VIP GOLD and VIP PLATINUM – 24/7 (excluding official public and bank holidays)
A Personal Relationship Manager is your personal assistant and an experienced professional who is aware of financial markets nuances and subtleties.
Specifically, a personal relationship manager is a high-class specialist who is able to promptly solve any technical issues you may face, check on the status of your deposits/withdrawals , and keep you updated about a wide range of TeleTrade’s products and services.
Our technical support team is available 24/5 and would be glad to provide customized support to all clients, regardless of their status. Nevertheless, the personal relationship manager can solve a much wider spectrum of queries.
During the billing month, TeleTrade refunds part of the expenditures for closed transactions to its clients. The refund amount will depend on client’s VIP-status and will be calculated on the basis of the spread amount upon a position closing and the commission, which a client pays for execution of his transactions. The maximum amount of the refund cannot exceed $10 per lot. The refund will be transferred to the client’s account at the beginning of each month prior to the 5th date of the month, following the billing month.
Example of pay-back calculation for a closed position:
So, at the beginning of the next month, the client will get 13% refund from the sum of $140, which will reflect the discount of $18.5 on the Client's transaction fees.
TeleTrade compensates its VIP clients for 20% of accumulated negative rollover for the transactions closed within the previous month. The reimbursement amount is credited to client's trading account at the beginning of every month but not later than on the 5th of the month following after the accounting month.
Reimbursement Payment Conditions:
Risk Warning: Trading Forex and CFDs on margin carries a high level of risk and may not be suitable for all investors. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Prior to trading, you should take into consideration your level of experience and financial situation. TeleTrade strives to provide you with all the necessary information and protective measures, but, if the risks seem still unclear to you, please seek independent advice.
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TeleTrade-DJ International Consulting Ltd is registered as a Cyprus Investment Firm (CIF) under registration number HE272810 and is licensed by the Cyprus Securities and Exchange Commission (CySEC) under license number 158/11.
The company operates in accordance with Markets in Financial Instruments Directive (MiFID).
The content on this website is for information purposes only. All the services and information provided have been obtained from sources deemed to be reliable. TeleTrade-DJ International Consulting Ltd ("TeleTrade") and/or any third-party information providers provide the services and information without warranty of any kind. By using this information and services you agree that under no circumstances shall TeleTrade have any liability to any person or entity for any loss or damage in whole or part caused by reliance on such information and services.
TeleTrade cooperates exclusively with regulated financial institutions for the safekeeping of clients' funds. Please see the entire list of banks and payment service providers entrusted with the handling of clients' funds.
TeleTrade-DJ International Consulting Ltd currently provides its services on a cross-border basis, within EEA states (except Belgium) under the MiFID passporting regime, and in selected 3rd countries. TeleTrade does not provide its services to residents or nationals of the USA.