Deposits & Withdrawals
- for SEPA EUR payments a fee of 1 EUR, plus a beneficiary bank commission apply.
- for Non-SEPA payments (international wire transfers) a fee of 0,1% from the amount will be charged (min. $55 - max. $200) or equivalent in applicable currency. Intermediary bank fees (if applicable) will be deducted from the amount.
If you have any questions related to depositing/withdrawing funds, please contact us, you may also read our Deposits & Withdrawals Policy.
In case of no trading activity, or if any form of abuse is found relating to the reimbursement policy, TeleTrade reserves the right to reclaim any reimbursement fees. If you request to withdraw your funds after no trading activity, TeleTrade reserves the right to charge you the equivalent amount of any banking fees incurred, or 3% of the total withdrawal amount.
** Your deposit may take up to 5 business days in the unlikely case that TeleTrade is unable to verify your information or your funds have not yet been received to the TeleTrade account.
***Provided that you have submitted all relevant documentation requested by TeleTrade (if any) by that same business day.
All Back office transfers are processed during standard business hours, i.e. 10:00-18:00 GMT +2 (GMT+3 during DST), Mon-Fri.
For further regulatory information as regards the Payment Service Providers please click here.
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Customer Support
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Dealing Desk
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This website is operated by Top Markets Solutions Ltd which is registered with the Department of Registrar of Companies and Intellectual Property of the Companies of the Republic of Cyprus as a private limited company with registration number HE272810 and is authorized by the Cyprus Securities and Exchange Commission ("CySEC") to act as a licensed Cyprus Investment Firm ("CIF") with license number 158/11. Top Markets Solutions Ltd operates in accordance with Markets in Financial Instruments Directive (MiFID).
In accordance with CySEC Circular C108, please be informed that the previous name of Top Markets Solutions Ltd was TeleTrade-DJ International Consulting Ltd.
The content on this website is for information purposes only. All the services and information provided have been obtained from sources deemed to be reliable. Top Markets Solutions Ltd ("the Company") and/or any third-party information providers provide the services and information without warranty of any kind. By using this information and services you agree that under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by reliance on such information and services.
The Company cooperates exclusively with regulated financial institutions for the safekeeping of clients' funds. Please see the entire list of banks and payment service providers entrusted with the handling of clients' funds.
The Company currently provides its services on a cross-border basis, within EEA states (except Belgium) under the MiFID passporting regime. The Company does not provide its services to residents or nationals of the USA.
Please read our full Terms of Use.
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Risk Warning: Trading Forex and CFDs on margin carries a high level of risk and may not be suitable for all investors. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 63.37% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Prior to trading, you should take into consideration your level of experience and financial situation. TeleTrade strives to provide you with all the necessary information and protective measures, but, if the risks seem still unclear to you, please seek independent advice.
